JungliWIN Customer Service: How to Contact the Manager

By Email

This is the easiest and most convenient way of communication, which guarantees the most comprehensive and attentive consideration of your problem. No matter what issue you are interested in. You can always email us at [email protected]

By e-mail you can get advice on registration, verification, deposit and withdrawal, activation and wagering bonuses, downloading and installing the mobile app, etc. Just send us an email and wait for a reply. We will help you as fast as we can.

To allow us to review your application more quickly, there are a few guidelines to keep in mind:

• Fill in the field with the subject of the email. Do not leave this field blank. You can briefly describe the subject of your question. Then, when your application is reviewed, the manager can immediately understand what kind of problem he or she has to solve;
• Describe your problem in as much detail as possible. Include all the details, if possible, attach screenshots and other additional information. This will save us time and help us study the problem in more detail;
• Do not send multiple letters at once. If you send multiple letters about the same problem at once, it will only increase the time it takes to resolve the problem;
• Use your own email account. Send emails from the email address you provided when you registered your account. Don’t use someone else’s email address.

Also, don’t forget to be polite. Even if the problem seems serious, we will help you solve it. Don’t be rude to the JungliWIN support team. We do our best for you.

Online Chat

Use the 24-hour online chat on the site if you need an urgent answer from a manager. The support team responds quickly, within a few minutes. Start the chat on the site, enter your email address, type your question and wait for an answer.

Telegram

You can subscribe to our official Telegram messenger community – https://t.me/jungliwin

You can’t communicate with the support team here, but you can find answers to dozens of common player questions. Search for the necessary information and try to solve the problem yourself while you wait for JungliWIN’s support team to respond.